Returns & Refunds
90-Day Money-Back Guarantee — No Questions Asked
Our Promise
We're so confident that PestShield will work for you that we offer a full 90-day money-back guarantee. If you're not completely satisfied with your purchase for any reason, simply return it for a full refund.
No complicated forms. No restocking fees. No hassle.
How to Return
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1
Contact Us
Email us at support@pestshield.com or use our contact form with your order number.
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2
Get Your Label
We'll send you a prepaid return shipping label within 24 hours (US orders only).
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3
Ship It Back
Pack the item securely and drop it off at any USPS location.
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4
Get Refunded
Once we receive your return, we'll process your refund within 3-5 business days.
Return Conditions
- ✓ Returns accepted within 90 days of delivery
- ✓ Items can be opened and used — we want you to try it!
- ✓ Original packaging preferred but not required
- ✓ Free return shipping on all US orders
- ✓ International orders: customer covers return shipping
Refund Timeline
| Return received | 1-2 business days to inspect |
| Refund processed | 3-5 business days |
| Funds in your account | Depends on your bank (usually 5-10 days) |
You'll receive an email confirmation when your refund is processed.
Exchanges
Need a different quantity or want to try a bundle instead? We're happy to help with exchanges. Contact us and we'll arrange it — often at no extra shipping cost.
Damaged or Defective Items
Received a damaged or defective product? We'll send a replacement immediately at no cost to you. Just email us a photo of the issue and your order number.